I ship the next working day USPS first class ground by 8:00 am Pacific time. I will email you to confirm the shipping date. This also lets you know I have received your order. Your package should arrive in 3 to 5 business days within the United States barring weather delays, etc. Orders received after that time will ship in the next day's mail. The Christmas holiday may lengthen the shipping time.
We do not refund or replace when tracking shows delivered.
Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Marked as gift If you mark the order as a gift, I will not include the price on the invoice/packing slip but the pricing will still be visible on international customs forms because the total price of the order must be written on the custom forms by law even for gifts. I will ship to the address you give me when your order is placed.
-Posted January 20, 2018
I accept Etsy Direct Pay and Paypal which includes all major credit cards. Payment is due when your order is placed.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is my goal. If you aren’t satisfied with your order, send me a convo as a heads up. Then, send the item to me via USPS First Class ground. Convo me with the tracking number and expected delivery day. When I receive the return I will refund the full purchase price, no problem. I've never had any complaints in the past but if you have any, please email me and we will work it out. My return address is Top Drawer Threads, 13725 SW Far Vista Dr., Beaverton, OR 97005.
NOTE: Some product photos from my shop have been copied by another internet seller who is offering my items for sale through them. I have never had any connection with any sellers other than what I sell myself through my own shops – www.topdrawerthreads.com , www.etsy.com/shop/topdrawerthreads , and www.etsy.com/shop/topdraweryarns . Any questions – comments – complaints regarding items purchased through sellers other than directly through my etsy shops needs to be addressed to them.
International Buyers: We are not responsible for any customs fees, duties, or taxes you may be charged and we will not cover them.
All items listed are “Ready to Ship”, no alterations. Dimensions in the listing reflect the measurements of the finished piece. It is the customer’s responsibility to check the apron dimensions to confirm it meets their size needs before ordering.
No custom orders, please.
I reserve the right to cancel and refund any order at my sole and absolute discretion.