Domestic (US) purchases are shipped First Class with Delivery Confirmation, through the United States Postal Service and comes with a tracking number.
Upgraded shipping to Priority Mail (2-3 day delivery) and Priority Mail Express (1-2 day delivery) are available on each listing. Both options also offer Delivery Confirmation and include a tracking number.
I try to ship several times a week, even every day when possible. Occasional back-logs can occur though, especially during certain busy times of the year. If you find you are in need of your purchase quickly, please don't hesitate to contact me and I will try my best to accommodate you.
Payment of your choice is due at the time of ordering. Thank you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please let me know if you receive an item that doesn't work for you. We'll decide together whether a return or exchange is the best option.
Please be advised that shipping fees are non-refundable, as well as other fees incurred with each sale which include but are not limited to: listing fees, re-listing fees on returned items, and transaction fees that I am not refunded and therefore cannot refund to you.
Please direct all inquiries to me using Etsy's "Convo" system.
I do not correspond through private emails, as so many get lost or re-directed to spam folders. For both mine and my customer's protection, I feel that all correspondence should remain here on Etsy so that there is never a question about what has been communicated by both parties.