We ship both regular mail (small stencils only) and priority mail so that your item reaches you as quickly as possible. For international orders, we ship only International Priority mail as our stencils are typically too heavy or too large for any other mail option.
Please note that international buyers may be required to pay duty (taxes) or import fees for your country as required by your customs agency policies. Please investigate your countries import policies before placing your order so that you won't be surprised by additional charges.
We prefer paypal payments, and credit cards through Etsy. We also accept money orders by mail. We don't accept personal checks because we have to hold them until the funds clear your bank which means that we have to hold shipment and we want you to have it fast!
If you prefer to mail your payment, you must email us before hand to let us know to expect your payment.
Buyer must contact us within 3 days of sale and payment must be received within 7 days.
Returns & exchanges
We happily accept returns on un-used stencils that still have the packaging attached within 14 days of delivery.
Please forgive, but molds cannot be returned.
Returned stencils MUST be shipped in NEW cardboard packaging. Please do not return in the original packaging since it doesn't hold up well to a second shipment. Stencils always get returned damaged and we cannot refund on damaged merchandise. Buyer pays return shipping.
Victoria Larsen has been a professional designer for 24 years and has been featured in such publications as the Wall Street Journal, Better Homes and Gardens, Women's Day and many professional trade magazines. There isn't a single surface she hasn't painted or stenciled so if you have any questions, please send her an email and she will be delighted to help!