All items will be shipped within 3 business days after payment is received and will ship through USPS First Class or Priority Mail. Special care is taken to ensure your purchase arrives intact. If there is damage upon receipt please notify me immediately.
Currently I accept PayPal and credit cards through Etsy.
Immediate payment is expected at time of check out. Payment for purchases within 24 hours is appreciated and will avoid any confusion as to a buyer's remorse situation.
If you live in Wisconsin, I'll need you to add 5.5% for sales tax.
Returns & exchanges
Since items are described and pictures accurately reflect the item returns for buyer's remorse are not accepted. Colors may show up differently on different screens so be sure to contact me if you have questions regarding colors, descriptions or sizes.
If you're not pleased with your purchase, please contact me immediately to resolve the problem before leaving negative comments or feedback.
Any reports of broken or missing items must be made immediately upon receipt.
Repairs to items due to normal wear will be made within 4 weeks of your purchase and will be made free of charge. After 4 weeks all repairs due to normal wear will be made and will be charged a fee.
Since all items are handmade show care in wearing them. Please do not wear my designs in water (e.g. pools, showers, swimming, etc) and shouldn't be worn during excessive sports or exercise. Designs will not be repaired due to damage from the above reasons.
If an item needs to be returned you will receive a full refund by original form of purchase.
All merchandise must be returned in its original condition in order to receive a refund.
Your happiness is key to my success. Please let me know if there is a refund or return needed and I'll work with you for the best outcome.
If you have any requests or need something personalized please contact me. I'll be happy to let you know if your request may be completed. Special order's will take extra time to complete to ensure I have the correct beads and components.
I'd like you to be happy with your purchase and experience with my shop. If you have any questions, please contact me.