Your purchase will be shipped in 1 to 2 business days. If your order is urgent please convo, if it possible your purchase will be shipped the same/next day. I ship using First Class mail and First Class International mail through the USPS. This usually takes 2-5 days for US residents, and 5-15 days for international residents. It may take longer, especially for international customers if customs holds packages. Orders shipping to Italy may take even longer PLEASE NOTE! Orders are not considered "Lost" in transit until the following amount of time has passed: Domestic (U.S): 21 days past shipping date International: 45 days past shipping date International ITALY: 60 days past shipping date INSURANCE IS NOT INCLUDED IN OUR STANDARD SHIPPING RATES. We are NOT RESPONSIBLE for any DAMAGED or LOST PACKAGE once the package is SHIPPED. Tracking information for domestic shipment is available on paypal. If you prefer insurance please let us know prior to payment so an adjusted invoice can be provided.
Payment must be made immediately upon checkout, if there is a problem or you need more time, please convo me on Etsy to let me know, and I will be glad to work with you if time request are reasonable. Also if you request a reserved listing please pay for the order within 48 hours, if not paid I will remove the listing. If for some reason you need a little more time please convo me the same day
Returns & exchanges
I will refund any item with your money back less shipment and handling costs if the item(s) is returned within seven days in original condition. Insurance fee covers damaged or lost items during shipping transit. Refunds or replacements will not be made for damaged or lost items if no insurance fee is not paid.
As for the beads I sale, please feel free to ask for any amount that you would like, more or less. My Phone Number Is 724-705-7078( Eastern Standard Time) Please feel free to call me at anytime.