All orders will be mailed with the basic shipping service without tracking number. Contact us before your purchase if you want to pay for express shipping.
Canada: 1 to 7 days United States : 1 to 2 weeks International: 2 to 4 weeks
Since orders are ship without tracking number, we can not guarantee delivery on time.
If you have not received your order one month after you purchase your item, contact us for details. Delivery time is different from country to country.
TAXES AND CUSTOMS
Taxes and customs are the responsibility of the buyer.
-Paypal -Credit card -Debit -carte Gift Etsy
Taxes will be charged to all Canadian residents.
Returns & exchanges
WARNING : We reserve the right to not to honor and to cancel every order from a user who uses a promo code in an inappropriate way and/or without my consent. Some promo codes are exclusive to boutiques, people and events. Thanks for your understanding.
If you are not satisfied with your purchase, contact us maximum 7 days after you received your order.
A refund or exchange will be made only on receipt of the return package. The shipping fees are not refundable and the cost of returning the goods are at your expense.
-No Exchange or refund on custom orders. -No Exchange or refund on gold jewelry. -No Exchange or refund on nose ring / septum jewelry.
Contact us if the size on your ring is not good. For a half size adjustement we will do it for free. The shipping fees will be at your charge.
To adjust a ring for more than half fee of size it cost 10$ + shippings fees.
**Use your local post to avoid additional charges. Please do not send by Fedex or UPS, extra fees will be applied and will be deducted from your refund.
If you are not completly satisfy with your product contact us before leaving negative feedbacks. we will do our best to fix the problem!
I also offer wholesale prices for boutiques. E-mail us if you are interested!