Please try to make a minimum purchase of at least 5$ for USA customers and 10$ international, it would be greatly appreciated. ========================================================================== -Your gemstones will arrive carefully packaged in ziplocked bags and bagged in a bubble wrapped envelope. -We are located on the East Coast USA which means you will receive your package immediately if you reside within the states. -We ship orders on the same day using the USPS First Class Mail which insures your item will arrive within 3 days. - If you'd like a larger quantity please dont hesitate to ask, I will be more than happy to make you a custom listing.
Your order will be shipped within 1-3 days from the time of purchase, although we usually ship it on the same day. If paying via eCheck your order will be shipped after the check clears. We use USPS First Class with delivery confirmation and orders usually arrive within a 3 to 5 day period if within the USA. PLEASE make sure the address where you would like order to be shipped is correct, we are not responsible for lost packages due to incorrect shipping info.
INTERNATIONAL ORDERS: please allow up to 5 weeks to receive your package, we are based in the USA, if you would like to purchase express shipping please let us know PRIOR to placing an order and we will make a custom listing for that. The customer is responsible for paying customs fees, if any.
We are not responsible for lost or stolen packages, if you would lilke to purchase shipping insurance please contact us prior to placing your order, thank you.
-Paypal (preferred) -All major Credit Cards
if paying with PayPal's eChecks, your order will ship after the payment clears.
We have a minimum order policy of 5$ for domestic and 10$ for international orders before shipping charges are added, thank you for your business.
Returns & exchanges
once you receive your order if it arrives damaged, I will issue a full refund including shipping fees upon return of the item. If you change your mind and the item is not defective in any way, you may return it in it's original packaging and condition within 10 days of purchase however shipping fees will not be refunded. We reserve the right to refuse a sale.
We are always open to suggestions here at DiscountGems, if you don't see what you were looking for at our shop let us know and we'll do our best to supply it for you.