YES, YacketUSA is an **International Shipper! On Some Items
"Shipped with another item" listing charges are not written in stone. Since it is impossible for me to know what your other items will be, or weigh, this cost is on *over estimate*. Any money paid by you for shipping that is more than $2.00 over actual cost will immediately refunded to you through PayPal.
Please note that for orders shipped outside the US and Canada that our shipping fee does not cover import duties, fees and taxes. Upon delivery, the recipient will be required to pay these additional costs.
Also - Please note that for First-class mail shipments outside the US and Canada, a small handling fee has been added to the shipping cost, between $.50 cents and $2.00, depending on the weight.
Items that require insurance will be shipped insured. Not all items are shipped insured - if you require insurance on your purchase, please ask me to include it in the invoice before check-out.
** There is a 4 pound limit on International shipping.
I accept Pay Pal only at this time.
If you live in Tennessee, I'm sorry but, I have to charge you sales tax (darn old Uncle Sam has to get his piece of the action).
If you must cancel an order, please notify me immediately since I can not cancel after the order has been shipped.
Payment is expected within 3 days of purchase. If you need an extension, please contact me. I will contact you by Etsy convo if payment is not received after3 days. If I do not receive a response from you, the sale will be canceled and the item relisted.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All "new" items are shipped in new condition unless otherwise described in listing. If there is a problem with your item when you receive it, convo me and we will work things out.
Items listed as "Vintage" are not new items and therefore may show signs of age, wear, musty odor etc... I try to describe these items to the best of my ability. Please ask questions *before* you purchase. Generally, vintage items are non-returnable/non-refundable. However, I can be flexible on this if it is justifiable.
As color monitors vary, I can not take a return if the colors are not exactly what you see on your computer...although, I do my best to post photos that are as true to the actual colors as possible.
Insurance will be applied to breakable items and certain other orders.
**Please note: if you neglect to select a color, where applicable, say for yarn, and I have to cancel the order if you don't respond to my inquiry, there will be a fee deducted from your refund equal to the PayPal transfer fee that is charged to me. ** Please be sure to make a color selection!
I will do what is necessary to keep my customers happy! If you have an issue with a purchase, please contact me.
'Yacket USA/Eternal Threads' logo and signature is a legal, registered TRADEMARK. I include it on my invoices, some packaging and on item tags/labels.