Your files will be available to download once payment is confirmed. Here's how.
I proudly accept Paypal. Please submit your payment with your order.
I ship quickly, so if you place an order by mistake, or change your mind, please alert me as soon as possible. Cancellations must be made within 24 hours of payment.
Returns & exchanges
Given the nature of digital files, I cannot offer refunds after a pattern has been sent. Please be sure your email address is correct with Etsy, or that you've sent the correct address with your order.
If you're unhappy with a physical product, let me know as soon as possible. I want you to love your piece, so I'm willing to make alterations if necessary. If that won't fix the problem, I'll have you mail it back to me. After receiving the piece, I'll refund your purchase price and original shipping cost (but you pay return shipping).
Did your favorite item sell to someone else? Never fear!
Most of my projects can be replicated. If you saw something you liked, only to have it disappear, don't hesitate to contact me. Chances are, I'd be happy to make another piece. (with your own personalization!)
The same goes for items shown on my Flickr page. (http://www.flickr.com/photos/MNBcreations/) A few pieces shown there may not be available any longer. Others were made as gifts and so have not appeared on Etsy (yet). Contact me if you're interested in arranging something.