gemshow7 accepts credit cards directly through Etsy.
Returns & exchanges
Customers must notify Gemshow7 within 14 days of receipt of item(s), buyer pays return shipping unless it is something that was a mistake that we made - You may return items sold by Gemshow7 within 30 days of delivery. YOU MUST CONTACT US ON ALL RETURNS P-R-I-O-R TO SHIPPING BACK TO US. All returns are subject to a 15% Restocking Fee. Items should be returned in the same type of packaging that you received it. DO NOT SEND GEMS BACK IN A REGULAR PAPER ENVELOPE - THE POSTAL MACHINES WILL DESTROY THE GEM - TO RECEIVE A REFUND - WE MUST RECEIVE THE ITEM IN THE SAME CONDITION THAT YOU RECEIVED IT! In addition – You MUST send a copy of the purchase invoice / email from etsy. We will not know who you are unless you identify your return. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Our Address For Returns will be given to you when you notify us of a return.