No shipping on weekend, Public Holidays. Pls check my updated at Info&Appearance. Normally your items will be shipped within 1- 2 business days after payment is clear. All packages are trackable. Convo me if you need fast shipping as EMS/DHL/TNT. Wholesale package over 21KG to Europe free shipping. Thanks!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
As all packages can be trackable, I offer refund (shipping fee will not be refunded) if the PO claim parcel was lost . Pls convo me First if you haven't receive your parcel over 30 business days. I'm Not dealing with the package was missing over 3 months without notice me from buyer before. No refund for 'unclaimed by addressee' , please double check your address before you purchase the items. Thanks.
About parcel delay: Sometimes the package might be delayed for multiple reason, I can NOT guarantee for how long it would be to reach you. Please do not file a Paypal Dispute or only leave a Negative review without let me know. This action can have a negative effect on the transactions. Please be aware all the time that I am happy if you are happy with your purchase, I will be doing my best for you. I am not english-speaking seller, so sometimes misunderstand might be happened, I hope we can resolve it by more communication. Happy shoppings!