All In-stock items ship within 3 days of payment(not including Sunday).
We will give you an estimated time for any custom orders.
Gift-wrapping is available upon request for an additional fee
Items usually arrive in 3-5 days (once shipped) within the U.S. and 5-10 days in many countries outside the U.S. .Please note that shipping times will vary depending on your location. Please ensure that your address details are updated.
International Buyer please email us for quote.We ship the international package on every Friday.
We are not responsible for postal damage or lost of the item(s).
Please pay via paypal at time of the purchase. We would appreciate it if payment is made within 72 hours of purchase. If you need more time, please let us know and we will see if we can accommodate If payment is not received or we are not contacted in three days, the item will be relisted.
Returns & exchanges
We will endeavour to ensure that all items are described as accurately as possible in each listing. Please ensure you read the listing properly.Pictures are easily emailed to you to ensure you are completely satisfied with the finished product before dispatch.
Colours may vary between computer screens.
As a general rule, we do not offer REFUNDS. We are a very flexible persons though and would be happy to work with any problems that may come up. Custom orders are all sales final and are non-refundable. However, custom orders will be apologetically and quickly replaced if your item arrives with an error on our part.
Also,due to health care low we can not accept hat returns.
To get right size of the hat,measure your head circumference at just above eyebrow level.This will measure the widest part of your head and determine your head size. Please be accurate to insure perfect fit.
An order can be cancelled any time before it is shipped by sending an e-mail.
Please contact us if you are unsatisfied with your purchase so that we can workout a happy solution.
Thanks for your understanding.
Handcrafted in a smoke-free, pet-free studio. We are happy to make special request items (personalized gifts).Gift-wrapping is available upon request for an additional fee.
You can special order your original motifs by sending us a photo. Feel free to special order color or text variations,too.
We love creating custom designs and welcome consignment requests...
ALL Measurements are approximate.
If you have any questions - please, ask us before ordering.
We would like to receive feedback on our items and service – self improvement is something we strive for!