Buying one of our lovely jewelry pieces as a gift? Add a gift box to your order and choose between sage green or red raffia trim. If you'd like a gift tag with a personal note written on the back, send details in the Note to Seller section of your order! :)
Box measures 3-1/16 X 2-1/8 X 1. Made from 100% recycled materials.
All shipping is via USPS first class or standard post unless otherwise noted in the listing. If you would like other carrier options, insurance, or signature confirmation of delivery please let us know prior to shipment.
Buyer assumes responsibility for any loss or damage that occurs to any uninsured shipment. In the case of problems with insured shipments, you can contact the carrier to file a claim. We will be happy to assist you with this process.
International shipments may incur additional taxes or fees assessed by the receiving country. Any non-American policies, taxes, duties, fees, or other assessments are the sole responsibility of the recipient.
All orders will ship the next business day after payment clears. We will make every effort to ship it the same day when possible.
We will happily combine shipping for multiple purchases, just email us prior to paying for your items and we will quote you a price and send you a combined invoice for all of your items and shipping.
At this time PayPal and Etsy Direct Checkout are the only forms of payment we can accept. Orders shipping to addresses in Texas will be charged 8.25% sales tax (sorry, it's the law!).
Returns & exchanges
All of our products are 100% guaranteed to be brand new and in functional condition unless described otherwise in the item listing. All items are 100% guaranteed to be shipped in the condition they are in in the photographs in the listing.
Unfortunately we can't control what happens to our products after they leave our hands. We recommend purchasing shipping insurance whenever available as Ceres Studios will not be responsible for losses or damage to uninsured packages. For a problem with any free shipping item sent without insurance please contact us immediately and we will repair, replace, or provide a refund for the item at our discretion. In no case will we refund shipping costs or pay return shipping for repair or replacement.
If for any reason you are not satisfied with your purchase when it arrives please contact us via email within one business day of receipt. In most cases we will accept a returned item and credit you for the purchase price less a 25% restocking fee. We can not refund shipping fees and any return shipping cost is your responsibility. Credits will be issued within two business days of receipt of the item assuming it is in the same condition it was in when we sent it to you. If it is not in the same condition then we may, at our discretion, offer no refund or a smaller refund depending upon the resalability of the item. Any returned items become the sole property of Ceres Studios regardless of refund status. We trust our customers to be fair and want all of our customers to be happy, unfortunately we have to protect ourselves from the less scrupulous out there.
If you have a problem with a product after the return period is expired please contact us. In most cases we can repair any item free of charge as long as you cover the shipping costs. If there is a cost associated to repair an item we will quote you a price before you return the product.
Refunds for any custom orders are handled on a case by case basis. We reserve the right to require a signed agreement and/or non-refundable down payment prior to beginning any custom work.
Thank you for your visiting our store. The best compliment that you can give us is to tell all of your friends about us, so if you are happy with the product and service that you have received please spread the good word!