Merchandise is typically sent US Postal First Class mail. USA orders include a tracking number. Orders are usually sent within a day or two after payment is received, but we do not ship on weekends. If you order on Friday, you package will not leave until Monday. Larger orders may need to be shipped priority.
Merchandise is shipped after payment is received. We accept Direct Checkout, Paypal, Check or Money Order. Prompt payment helps our traffic flow and is expected within a few days. If you are mailing a check and it will take longer, it's ok, but please contact us to let us know to expect it.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We accept will refund payment for returned merchandise within 14 days of purchase. Products must be returned undamaged. We're sorry, we cannot refund postage. Got a problem? Please contact us before you send it back.
Our stamps have copyrights, but we want you to use them. As long as you are making hand stamped items, we are perfectly fine with it so stamp away. We do not allow mechanical or digital reproductions of our images. You may photograph a competed project using our stamps if you wish to share it with your friends on social media. In fact, please post it on the Butter Side Down Stamps Facebook page too! https://www.facebook.com/buttersidedownstamps If you would like to share a finished project with us, we may also add it to our Butter Side Down Stamps website gallery with your name/city credit.