CANADIAN ORDERS: Please note that the quoted shipping price on checkout is good for orders up to 7 ounces in weight. If your packaged order is heavier, I will contact you with the additional shipping charge.
PAYPAL USERS: If you pay by Paypal, I ship to the address on your Payal receipt. Be sure you have the correct shipping address on your Paypal account before ordering.
Lost and Delayed Packages
The postal service(s) can be slow to deliver, sometimes due to weather, sometimes due to errors they make with your package as it travels to you. On very rare occasions, a package may be lost by the postal service. If your package is lost, I will refund or replace orders shipped to a US address 30 days after the shipping date.
Credit card payments accepted through Etsy or Paypal. New Mexico customers will be charged state sales tax (gross receipts tax).
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Buttons returned in original condition within 21 days of purchase will qualify for a refund of the item purchase price, minus a 10% restocking fee.
Reserved listings --------------------- Reserved listings will remain active for 12 hours. If you request a reserve listing but will be unable to purchase until later, please state that in your convo to me.
Button Jones Photographs ------------------------------------ You are prohibited from using my photographs without express permission from me.