One high quality, hypo-allergenic polyfill pillow insert for any 18 x 18 inch pillow cover in my shop. Guaranteed a perfect fit and completely hassle free!
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Shipping & policies
I ship to the address you provide at checkout. Please ensure that your shipping address is correct and entered properly at the time of order. I can not responsible for the lost packages as a result of incorrect shipping addresses.
For pillow covers I use USPS First Class and the postage fees include Delivery Confirmation so that we both have tracking information on the package. Multiple purchases from 2 pair and up receive Priority Post shipping.
NOTE: International orders can take anywhere from 2-6 weeks+ depending on location. This includes shipping to Canada. This is an extreme case and rarely happens but the main point is that you should allow plenty of extra time to receive your covers as items are often held in customs. Also note that Priority International tracking ends when the package leaves the US. There is no tracking available once it enters your country. Thank you for understanding.
ATTENTION NON-US RESIDENTS: Please note that I am not responsible for any duties/taxes/VAT/import/handling fees charged by other countries at customs, which often can be pricey. These charges are imposed by the destination country/postal system and are solely the responsibility of the buyer. Please be aware that you may have to pay additional monies to your government/postal system at time of delivery for the import of goods. I do not mark any international packages as "gift" as it is illegal to do so.
I accept both Paypal and credit cards. Any deposits made on custom orders are non-refundable.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns hurt small businesses especially since every order is hand cut and made for YOU. I don't stock product like big box stores. If you are unsure about the size you should order please read the information provided above or ask! I'm happy to help.
If you are unsure of color or fabric texture I highly recommend you take advantage of my SWATCH listing to be absolutely sure your fabric choices will work for you since each order is custom cut and sewn just for you. This listing covers my time and shipping costs only.
All that said, I accept returns when contacted in advance and the product is returned to me within **5** business days following receipt and it is deemed to be received from a non-smoking home and in completely new and unused condition (no stains, odors, pet hair etc). Please note that I do not accept partial returns on matched pairs. Return shipping costs are the responsibility of the buyer.
***** Sorry, but I do not offer returns/exchanges/store credit on pillow covers larger than 20 x 20 (ie. 22 x 22, 24 x 24 etc.), orders of more than 7 pillow covers, rectangular pillow covers )12 x 16, 12 x 18...) and pillow forms/inserts. Please choose carefully. ****
All sales are FINAL for monogrammed and personalizeditems. I do not offer refunds nor exchanges unless I have made an error. Please read each listing carefully and provide ONLY the information requested to complete the monogram (letters from left to right). If you provide your full name or your name initials it may be confusing and cause delays in your order being completed. If your listing includes a proof it is your responsibility to ensure it is 100% correct. I can not replace nor remake items that are incorrect after the proof approval. Thank you for understanding.
Please bring any concerns to my attention immediately after receiving your item. Your satisfaction is very important to me.
******* PILLOW COVER SIZING ********
My pillow covers are made to fit standard size pillow forms, for example, to fit a 20 x 20 inch form or insert, the pillow cover will be approximately 19 x19 to ensure a snug professional fit. This is an industry standard and also takes the guesswork out of deciding what size pillow insert to buy.
Each listing recommends the correct pillow form/insert size and does NOT reflect the final size of the covers. All of the 20 x 20 covers in my shop finish at 19 x 19 inches, as an example, and are pictured on a very plump 20 inch down pillow. In this example, when I refer to a 20 x 20 pillow insert, I mean one that is purchased and labelled as 20 x 20 (or it has tags that say 20 x 20).
MEASURING YOUR OWN PILLOWS? This can be tricky and actually causes 99% of all issues with accurate pillow cover sizes.
If you are recovering pillows that do not have tags you will need to measure them. To do so lay the pillow on a flat surface and squish down as flat as possible. Then measure with a ruler or measuring tape from the left edge to the right. Please use the following chart to ensure you order the correct size cover.
YOU MEASURE PURCHASE COVER IN MY SHOP
14-15 inches 16 x16
15-17 inches 18 x 18
17-19 inches 20 x 20
19-21 inches 22 x 22
21-23 inches 24 x 24
Please contact me before purchasing if you have any questions. Thank you!
~~ When ordering please confirm quantity! If the listing indicates it is a PAIR of TWO you should purchase quantity 1 to receive one pair of two. ~~
Monitor colors may vary the look of fabric color. I try my best to accurately show and describe the color of each fabric. Fabric placement varies unless otherwise indicated. If you have any questions please feel free to ask me before purchase or order a swatch here:
**Please communicate with me via Etsy's Convo system (rather than email) to ensure the fastest possible response and service.**
I welcome custom orders. Almost every pillow cover is available in different sizes and different quantities. Just let me know through a convo if you'd like a single cover or if you want to combine certain sets!
I am currently accepting wholesale orders. Please contact me for details.