Ordering several items? Those additional item shipping costs can add up, so please don't hesitate to contact me as I am more than happy to combine shipping. Once I package up your order and weigh it, I can offer you a more accurate (and usually cheaper) rate through a custom listing.
Orders are shipped USPS First Class, Parcel Select, or Priority, depending upon the total weight of your package, usually within 1-3 business days of receipt of payment. Feel free to contact me with shipping questions.
>>> FREE ground shipping on US orders of $75 with code FREESHIP <<<
Need your order sooner for a special event? Please try to contact me PRIOR to purchase for a custom listing with upgraded shipping. If you've decided after the purchase that you need to upgrade, I will message you with the additional cost.
All orders are shipped to your address as it appears on your Etsy account. Please make sure it is correct! If you need your package shipped to a different address, please contact me promptly. Buyers are responsible for keeping their addresses updated.
If you would like a signature confirmation or insurance added for an additional fee, please contact me PRIOR to purchasing.
Although I can guarantee your package ship date, I can not guarantee the arrival date, as it is an estimate only. Please take this into consideration when ordering and understand that I have no control once your package has left my hands. There are occasions when a package takes longer to arrive than expected. I don't issue refunds or returns if your package doesn't arrive on time. It is the buyer's responsibility to allow enough time for processing and shipping.
I will ship all over, so even though your country isn't listed, please don't hesitate to contact me for a shipping quote. I'm happy to set up a custom listing for you.
Please be advised that buyers are responsible for any and all fees associated with shipping to their respective countries. Sorry, but I will not mark items as gifts - nor will I alter the customs form in any way. Please allow up to up to 8 weeks for your package to arrive.
If you would like an invoice for your records, please go to Purchases & Reviews under the account heading, top right of the page.
Once a package leaves my hands, it becomes the responsibility of the postal service to deliver it to you. A tracking number is provided with each order. If a tracking number shows that your package has been delivered, then the transaction is considered finished. Any non-delivery issues are the responsibility of the buyer, and I will not be able to assist.
If your order arrives damaged, please contact me as soon as possible and please be sure to include photos.
I accept payment through Paypal, Etsy's Direct Checkout and Etsy gift cards.
Payment must be received before item ships.
You can use Paypal without having an account. Choose Paypal during checkout and you will see the option to "pay with card."
Tennessee residents will be charged sales tax.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Please ask any questions prior to your purchase.
Not happy with your items? Please contact me so we can work toward a resolution.
Cancellation Policy: I will cancel your order and refund your account in full ONLY if your cancellation is made within 2 hours of purchase. Otherwise, it will be processed with a 20% re-stocking fee and less the $.20 listing fee. Please understand that I usually package up orders pretty quickly, so canceling your order will waste both time and packaging materials.
If I can help you with a special request, please let me know.
Please note that colors can vary slightly due to monitor settings. Feel free to ask any questions before you purchase.