This listing is for a unique custom designed cross stitch pattern.
This is for the cross stitch pattern ONLY, not the completed article. if you would like me to stitch a custom piece for you then please contact me to discuss a price and schedule quote for a custom order.
The listed price is for a simple text only pattern. Contact me with your desired text, what size you would like the finished piece to be, and any other details such as fabric count, colours, font style, or border patterns as required. For a simple text only pattern, delivery time should be within one week, but I will advise a more specific time frame once you order a pattern.
For more complicated patterns, or patterns taken from photographs, prices will run from US$30-$80 depending on complexity, and will take longer. Please contact me for more details.
The completed pattern will be emailed to the email address on file with Etsy. If you would like it emailed to a different address, please put the address in the “note to seller” box upon payment, or contact me via a conversation.
Patterns are sent by default as JPEG picture files. If you would prefer a PDF file please say so in the "note to seller" box or via conversation.
I make pattern keys listing Anchor thread colours as my default. If you would prefer to use DMC threads please let me know and I will design the pattern for DMC threads and list those on the key.
Because this is a custom listing, once paymemt has been made there are no refunds or exchanges. I will contact you during the design process to make sure you are getting the pattern you want.
Patterns are for personal use only. I retain copyright to any pattern I design for you, UNLESS it is made from a personal photograph in which case rights remain with the copyright holder of the image. Please do not share or copy this pattern in any format.
For more examples of my cross stitch designs please visit my flickr album here: http://www.flickr.com/photos/anonymityblaize/sets/72157616418272567/
Items are mailed within 1-3 working days. (Shipping dates of custom orders will be decided in consultation with the buyer.) If there are any unforeseen delays I will contact you immediately. If the purchased item is a gift and/or you need it by a specific date, please let me know so I can make sure it will arrive in time.
All shipping costs listed are Royal Mail first class, shipping from Glasgow, Scotland. Proof of posting will be obtained for every package sent by this method and a copy can be provided on request. Please note that items sent via this method that do not arrive cannot be replaced, nor am I able to provide refunds for lost packages. If you would like an insured service, priority shipping, package tracking or any other service please let me know and we can discuss additional costs.
I prefer to take payments through Etsy's Direct Checkout or by PayPal, but if you are not able to make a purchase using these methods, please contact me and we can work something out. Payments should be received within 24 hours of purchase. I will contact you with a reminder if payment has not been received within that time period. Items will be re-listed if payment is not received.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are not completely satisfied with your purchase, please contact me within 7 days of receipt of shipment for a refund or an exchange. Please contact me before returning an item. Returned items should be in new, unworn condition in the original packaging. Refunds will be given once the product is returned. Shipping charges will not be refunded.
Sorry, but custom orders and sale items cannot be refunded.