everything is shipped via USPS or UPS within the continental United States. International orders ship via USPS please note: VAT and Duty charges: Different countries charge various fees, taxes and tariffs on import purchases. These charges are from your country to you and are not included in any way within your purchase price. Tracking information is sent to buyers upon shipment.
PayPal and Etsy gift cards/direct ckeckout are accepted for payment. if you feel you need to cancel an order please contact me through the conversation feature. thank you
Returns & exchanges
all pillows are handmade to order and cannot be returned. if there is a problem with your item please send me a CONVO and I will do my best to make it right. while custom orders are welcome sales are final on all custom items.
please keep in mind that not all colors are the same on all monitors. some variance in color should be considered when viewing items. if you are still in doubt it is best to request a small sample.