Penguin Christmas, Cross Stitch Kit easy beginner

Sold by Orcraphics
$9.54
+ $5.04 shipping
$9.54
+ $5.04 shipping
In stock
Preparation takes 1-2 business days
Arrives from The Netherlands

Features
Handmade
Made in Purmerend, The Netherlands

Item details

Lovely christmas cross stitch kit of a penguin with a scarf in the winter. On beautiful christmas red aida by Zweigart and with DMC floss. Easy, for a beginner.

Details cross stitch kit
Name: Penguin Christmas
Size: 50 x 42 steken, 9 x 7,6 cm or 3.6 x 3 inch (design)
Fabric: 14 count; 5,5x/cm Christmas Red Aida by Zweigart
11 colours DMC floss

Contents: pattern, instructions in English and Dutch, Needle, DMC thread and 14 count aida fabric. A guarantee is included. With the guarantee one can apply for extra DMC thread, fabric etc. Of course, the amount of DMC thread should be more than sufficient. If you have any questions, please do not hesitate to contact us. Frame not included

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Orcraphics Cross Stitch is a cross stitch brand specializing in highly realistic cross stitch kits. Mostly with a wildlife theme, but also for special occassions as births and weddings and christmas of course. For more about Orcraphics and Orcraphics Cross Stitch go to our About page.

Related products:
-Double Snow, another great and small cross stitch kit of a snowman in the snow. On the same christmas red aida.
https://www.etsystudio.com/listing/116510912/

-Its Christmas, a great christmas cross stitch kit of santa himself!
https://www.etsystudio.com/listing/116509287/

Penguin Christmas Giftbag, the same penguin cross stitch kit, but as a (gift) bag. Great to give gifts in, or just hang on your wall.
https://www.etsystudio.com/listing/116510292/



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Shipping & policies
Preparation takes 1-2 business days
Arrives from The Netherlands
Estimated Shipping
Shipping to
Zip or postal code

We send your order in one to two working days after receiving payment. We ship in small boxes or envelopes with bubble wrap inside which fit in regular mailboxes and can therefore be send with regular post services. So you dont need to be home to accept your shipment. But if you so desire, you can upgrade to package shipment with track and trace, but this can be expensive. If you need expedited shipping, just contact us for more information and costs. If you choose to expedite the shipping, we will convert your order to a custom order with the added costs.


Payments

We accept paypal payments and Etsy giftcards, and the direct checkout method by Etsy (which allows you to pay by creditcard and local methods which differ per country).


Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
You have 14 days after receiving your order to report your return shipment. Either through the communications possibilities of Etsy or by sending an email to info@orcraphics.com. We will send you instructions for your return. The costs of the returnshipment are for the buyer.

Additional policies

OUR GUARANTEE: Each kit contains a guarantee with a number. If you provide this number to us (either by contacting us through Etsy or email or by filling out our guarantee form on our website) you can request extra floss or replacement parts free of charge. You should have more than enough floss in the kit, but if you go wrong you may need more. We consider mistakes like this 'normal usage' and is thus covered by our guarantee. All we ask is that you are honest about the reason so we don't unnecessarily increase the amounts in the kits.

WHAT IS NOT COVERED BY OUR GUARANTEE
-Making the design twice. If you want to make it again, you'll need to buy it again.
-Making the design on a different count fabric. The amounts are based on 14ct fabric. If you decide to use your own, you wont have enough if the count is lower than 14. Higher than 14 and you'll have more left over. If you really want to use another fabric, we can send you a kit without fabric, and if the fabric is larger, adjust the amounts of floss included (a custom order).
-Using the parking method while stitching. This means you keep dragging floss up throughout the design. This takes way more floss than intended. You can easily carry over the floss 5-10 stitches where desired or necessary, that is absolutely no problem. We do that ourselves all the time.
-If we think you may be trying to scam us, we can refuse to provide you any floss for free.

In each of these cases we can supply you with extra floss, however, we will charge you for the floss and the shipping.

We DON'T provide the DMC numbers at any time. Ever. We have been deceived by someone claiming to be a 92 year old. We simply won't do it anymore, no matter the situation.

PRIVACY POLICY
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I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 5 years, and 10 years on invoices. (7 years in the legally required term, so never less than 7 years).

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
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- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you have any questions or concerns about our privacy policy, you can contact me by sending an email to info@orcraphics.com; throught the contact options of Etsy; or by making use of 1 of the forms on our own website. On our website, you'll also find a more elaborate version of our privacy policy.