Jow and Deb do their best to ship within 3-5 business days, but sometimes it may take up to seven business days due to the busy nature of the shop.
I ship using USPS mail. If you have a deadline in mind, if you prefer an alternative shipping method, if you need insurance or a confirmation, please contact me.
We accept Paypal and Direct Checkout. Not registered? Don't worry, you can still use it! Go to Paypal to see how to do so.
Email us to discuss alternative payment options.
Items will be shipped after receipt of full payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I stand behind my work and do our best to represent sizing, color, artistic choices, etc correctly through pictures and written description. If you would like to see further pictures or have questions, please don't hesitate to contact me.