Shipping charge includes insurance by USPS domestic or international. Cost of packing materials and jewelry boxes are included in the shipping fee. Tracking number is included with your shipping fee and will be sent automatically when your package label has been created and ready for mailing.
Priority shipping is extra unless stated in items descriptions.
International shipping generally is $15.98 and includes insurance. Item could take up to 30 days for USPS first class mail delivery overseas.
Note that any customs fees or taxes relating to shipping out of the USA is your responsibility.
Paypal is prefered method for payment but I will also except checks or money orders. This will take longer as I will have to wait for your check to clear the bank before shipping your item. Layaway plan is available. Generally your purchase price would be split into three payments. First payment would secure your item. 2nd payment would be due no later than 30days from the first. **$1 service charge per layaway payment should you decide to cancel transaction. Please understand I’m charged a unrefundable listing fee on Etsy and credit card transaction also charge a fee each time used. **
Here is an example for a ring priced at $255.98 Every 30 days you make your next layaway payment. If your 1st payment was March 1st - (1/3 of $255.98) $85.33 2nd payment would be due April 1st for $85.33 3rd and final payment due May 1st for $85.32 + shipping
I will ship out after the final payment is made. Note that shipping charge will be added to the final payment. A new custom listing will be made for each layaway payment so you can pay early if you want. Just look for your name listed in the title. Convo me for other options on layaway, I will work with you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be pleased and love what you purchased. If you are not happy with your item please convo me right away. Within 15 days of shipment I will allow returns or exchanges. I will credit your paypal account the purchase price of item.
No refunds on shipping fees. You are responsible for providing shipping and Insurance. After item is in my hands I will credit you by the method you paid.
Custom orders can not be refunded. Please convo me with anything your not 100% pleased about. I want a happy customer and I know we can work something out. Special request for changes and or resizing rings is a custom order. Please convo me for a ring sizer if you are not sure the size you need. I will work with you to the best of my ability to please you.