Your orders are shipped via airmail which takes 7-14 days. You may specify your preferred carrier but additional charges may apply. Orders are processed and shipped within 1-2 business days.
Now we accept Paypal and credit cards.
Returns & exchanges
1. Unopened items can be returned within 14 days. Please email us in advance to let us know that you will be returning items, prior to sending them back to us. Refunds will be released once the returned items have been inspected. The original shipping and handling fees will not be refunded with your return. The buyer will be responsible for all shipping and handling costs for items.
2. NO RETURNS : Return of all ribbon and fabric orders will not be accepted.
We also have a second shop which is selling jewelry making supplies. Here is the link : https://www.etsy.com/shop/annielov2 You can find unique and gorgeous supplies there.