Shipping is within the United States. All others please ask. All books will be mailed USPS with the media rate. All other items will be mailed USPS first class or parcel post. UPS for larger boxes. Priority will be used in some cases. I include insurance with items over $50 and most glass items and breakables. There will always be a tracking number. Shipping will occur in two days or less. In some cases if I cannot ship in that timely fashion, I will explain delays in my shop info at head of site. Postage is only one aspect of shipping. Shipping also involves the packing, the box or mailer it is shipping in and the time for packing, trip to the post office, etc.
Payment is only accepted with Paypal and Etsy charge. Etsy gift cards are also accepted. No payment, no ship.
Tax must be added to orders in Washington State.
Insurance will be included on higher priced items.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Sales are final unless you are totally dissatisfied with your item. Refunds will be given if I have misrepresented an item. Sorry, no refunds on clothing. (By the time we have sent an item back and forth, the postage would be more than the item itself in most cases.) Check the measurements carefully. I cannot be responsible for damage or loss as a result of the postal system. I will, however, be responsible for packaging and handling your item with the utmost care and providing insurance on items over $50 or fragiles.
Combined shipping is always available. VintageShophop items can be combined with purchases in Artshophop, my secondary site for handmade items, just ask.