If there is more than one address posted we will ship to the address listed with paypal for your protection and ours. We ship most items with 2-3 days unless there are orders ahead of yours then we ask you to allow us 7 working days for manufacturing and shipping especially during Holiday times. We do make everything by hand. If you need rush processing please contact us. We do try to accommodate you.
We start manufacturing your order within a day or so of receiving notice of your payment. We love to ship within 2-3 day however it is not always possible, especially at Holiday times. To do manufacture in bulk but Etsy is not the only place we sell our products. If there is a reason by we will not be able to ship within 5 days we will contact you through Etsy to let you know. The longest and order has ever taken in 7 working days. We know you are anxious for your order!
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Items are brand new unless otherwise clearly posted. Returns cost everyone time, effort and money therefore we no longer accept returns unless an item is defective. Please email us to show "defect." Often the issue is incorrect inking or pressure. Stamping incorrectly is not a defect on our part, but we do try to work out any issues. We will issue a new stamp if there is a defect on our part or issue a refund if that is best.
We do make custom stamps. Artwork must be submitted in 300dpi bitmap format for a quote. Stamp making is expensive. We get a great deal of artwork that is not acceptable for stamp making. Artwork that is too detailed, drawn in pencil, or just too hard to work with will not be advisable. If the artwork is good we will contact you and offer further assistance and a price quote.
Serious artists will understand how to submit images in 300 dpi bitmap format for a quote. Please be professional and courteous. It really goes a long way. All others should seek other means of torment.