I try to ship all sales within 2 days of purchase. If at all possible I will ship the following day after orders have been made. Most orders under 13 ounces ship USPS First Class Mail which is takes between 2 and 5 days according to the USPS. Larger than 13oz items are shipped via USPS Priority Mail which is 1 to 3 day delivery.
All purchases will received shipping information as soon as it is available which will include a tracking number.
If you would like expedited shipping, please convo me prior to your purchase so that the appropriate shipping charges can be made on the selected item.
Payment is due and payable upon purchase. Paypal and direct checkout are the accepted forms of payment.
Returns & exchanges
If we determine that a refund is the best option for you we will be happy to make that happen. Custom orders have a "NO REFUND" policy due to the selective nature of the order.
We take great pride in our work and we want our customers to be excited and pleased with their purchase. If you are not 100% satisfied with your order please let us know (convo us) and we will be more than glad to fix the issue to your satisfaction. There is no issue that cannot be solved amicably.