I will post your item the day after payment has cleared.
I don't tend to find that I need to send my small items recorded delivery. I find it keeps the cost of postage down for you. But for anything over £50 I will send recorded delivery.
If you find you would like one of the smaller items sent by recorded delivery then please let me know beforehand and I will adjust the postage cost.
I cannot take any responsibility for any import/export taxes that you may incur.
I prefer paypal as payment. It is the safest and quickest way.
I prefer the payment to be made straight away but if for any reason you need a little time then please let me know beforehand. I don't mind waiting if there is a good reason, like you are waiting for funds to clear and simply can't live without my product : )
Returns & exchanges
Obviously there has to be a certain amount of trust regarding loss of items in the post if it is not recorded delivery.
There may be delays in postage around the holiday times, especially Christmas.
I must say that I haven't had too many problems in the past on ebay and etsy so for UK deliveries I will grant a full refund for non delivery after 2 weeks and for outside the UK I will grant a full refund for non delivery after 4 weeks.
If you receive the item damaged in any way then I will grant a full refund as soon as I have received the item back.
These are handmade items and although I take every care to make sure that they are durable I will not grant a refund if I find that the item has been abused in any way. Nothing is indestructable, apart from my love of sewing!
I have made a few commissioned items now and have found the experience to be a lot of fun so if you don't see anything you like then just convo me and I'll see what I can do.