All orders will be sent out AFTER processing time period.
Shipping to US: will usually take an additional 3-5 business days. We do offer express shipping for an additional fee. Please contact us if you would like us to ship your item via express mail.
CURRENT PROCESSING TIME
♥ 5 business days plus shipping - Ornaments ♥ 5-7 business days plus shipping - most wedding signs ♥ 2-3 weeks plus shipping - table number holders, wedding wands ♥ 2 weeks plus shipping - Ring boxes ♥ 2 weeks plus shipping - Guest books, guest book pens, flower girl baskets, cards/sparklers holder, recipe boxes. wine boxes, knife set. ♥ ALL OTHER ITEMS PLEASE REFER TO YOUR LISTING
INTERNATIONAL BUYERS: depending on the weight and size of your order we will ship your items via USPS First class mail or Priority mail (will usually take 2-3 weeks). Some orders, may take 6-8 weeks depending on the destination so please plan accordingly. Also, please be aware that there may be extra fees or duty fees upon the item's arrival to your country. Unfortunately, we have no control over this and we will not be responsible for them.
Shipping cost is not refundable after the item has been shipped. Please understand that shipping cost is used toward your item’s delivery fee and we do not retain any amount. All items shipped within the U.S will have a tracking number. Once USPS has accepted your item, it is out of our control and becomes USPS responsibility. If by any chance your package is lost, please contact us and we will do our best to help you and find a solution. We want to make sure you are satisfied with your shopping experience at Bella Bride Creations and we will do our very best to make it happen.
♥ PAYMENT: We accept payments through Etsy (direct checkout) using credit/debit cards and Paypal (you can pay using your credit card or e-check without having an account).
♥ LEAD TIMES Please understand that all of our items are handmade and made to order.
Each of our items has a different processing time (before shipping) so PLEASE PLAN ACCORDINGLY. Please refer to the listing's description for the specific processing time. We appreciate your patience and understanding as we take care of your orders with the most loving attention to detail.
**PLEASE NOTE** If you need your item before the estimate arrival date, please contact us before making your purchase. We will do everything we can to accommodate your order (rush fees may apply).
♥PERSONALIZATION: Some items comes with personalization. Please don't forget to complete under "note to seller" (during checkout) all the information requested on the listing (Example: some listings may require information such as your wedding date, initials, or an specific color to complete the order). If you forgot to specify them under "notes to seller" please message/convo me with the information requested. Your order may be delay if the information is incomplete.
♥CONTACT US If you have a special custom order request , questions about our designs, or an existing order please contact us by convo (Etsy's conversations).
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 3 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
We want you to be satisfied and we will always strive to make you happy. If by any chance you are unhappy with your order please contact us and we will do our best to solve the issue.