ALL ITEMS WILL BE SHIPPED TO THE ADDRESS LISTED ON YOUR ETSY ACCOUNT. However, if you would like your order shipped elsewhere, just leave me a note in the "Notes to seller" upon checkout.
For NON-CUSTOM orders, items will be shipped via USPS to the address on your Etsy account within 7 days of payment receipt. For CUSTOM orders, please refer to convos and your reserved listing for turnaround times.
For payment with money orders or cashier's checks, I will wait until I receive payment to ship your item. I will notify you when I receive your payment, then again when I ship your purchase.
**I am now shipping internationally!!** Please be patient -- I am new at this, but will ship your item as quickly as I can. Please understand that if something is held in customs, it is completely out of my control. I will do my best to ensure that your item(s) arrive to you as quickly and hassle-free as possible.
Paypal and payment by credit cards through Etsy Direct Checkout are accepted
Money Orders are also accepted. See "Shipping" for more information on these types of payments.
Returns & exchanges
100% satisfaction is my goal. If you are not happy with your product, please notify me ASAP and I will do whatever I can to fix the problem. I do ask that you are specific with whatever it is you do not like -- it helps me improve!
CUSTOM ORDERS Refund restrictions apply to custom orders, and refund amount is determined by how much work has already been completed. If you change your mind and no longer wish to have your custom order, I will refund your money entirely. HOWEVER, if I have begun work, I will refund a percentage in accordance to how far along I am into production.
If you would like more than one of any product, please send me a convo.
CUSTOM ORDERS I am a one-woman custom order machine! I am the design team, production line, and assembly expert. That said, custom orders are currently taking up to 7-8 weeks to finish. Please place your orders early to ensure they're ready for your event. Payment is due prior to start of production. If you change your mind BEFORE I begin making your item(s) and no longer wish to have your custom order, I will refund your money entirely. HOWEVER, if I have begun work, I will refund a percentage in accordance to how far along I am into production. I make proofs in the order in which I receive the information to make them. I make the final product in the order in which the proof is approved. Rush orders can sometimes be accommodated, but there is an extra fee for anything needed in a hurry. PROOFREADING: Please note that I will ask you to proofread all text, as I typically copy-paste directly from your notes. If the final product has a spelling error and it is my error, I will remake your order. However, if the spelling error is due to an error in the order notes, full-price will be charged (plus additional rush fees, if needed) to remake the order. Thank you!