Your files will be available to download once payment is confirmed. Here's how.
Silk Orchid Designs has two ways to pay:
PAYPAL – We offer the security, ease and convenience of Paypal. This way allows for the smoothest transaction so that delivery can be done more quickly.
MONEY ORDERS – This method may take two to three weeks longer due to mailing time and banking hours. Your item cannot be sent until verification is confirmed. Make Money Orders out to: "Sandra Avdonin" and sent to:
Sandra Avdonin 23291 Pleasant Valley Rd Hillman, Michigan 49746
Returns & exchanges
We'd like to believe that everyone will be very pleased with their purchase from us, however we realize sometimes there are exceptions. We wish our customers to be 100% satisfied shopping with us.
If for some reason you'd like a refund, let us know. We'll be glad to refund the amount for your purchase minus the S&H cost as soon as we receive it back in the same condition as sent. All refund requests must be made within 10 days of receiving the item purchased using "Etsy Conversation". We apologize for not being able to refund shipping charges, if we did we would need to charge higher prices for our items.
Sorry, our patterns cannot be refunded.
We permit an Etsy seller to sell items created from our designs only if you mention, "designed by Silk Orchid Gallery" somewhere in the ad. We would sure appreciate the "shout out"!
All patterns are for your personal use only and are not for resale or distribution to others. We maintain all rights to our patterns. Reprinting or duplicating the information, photographs or graphics in the publication by any means, including copy machine, computer scanning, digital photography, e-mail, personal Web site and fax is not permitted.