We will package and ship the order within 3 workings days after payment received subject to local bank/public holidays.
We will combine ship from any of the shops for purchases made within the same day. Just make your purchase and pay as usual (please ensure if within the same day) and we will charge combine ship rate and refund the excess to your paypal account.
All shipment will be via International Registered AirMail or Express Mail (with shipping upgrade and/or when shipping fee is more than USD30) where possible As a guideline, shipment in general will take about 7 to 10 workings days to arrive from date of shipment
We will not be responsible for postal delays or any other concerns of delivery and pick up as these are out of our control. Please also note that we are not responsible for customs fees nor can we advise about the rules regarding customs fees for any country.
However, we will be more than happy to assist in which ever we can to work things out as we REALLY REALLY would like you to receive the package in good order.
If you would like to have the shipment tracking number provided, please convo us separately. We would be glad to furnish them once the package is shipped.
We accept payment via PayPal only.
All purchases must be paid within 7 days after the order is placed. we will convo the buyer should the payment fail to go through. After which, we will proceed to cancel the order if we did not hear back for the buyer within 7 days.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We do not accept refunds or exchanges in general but please let us know your concerns if there's any. We believe there's always a solution to a problem.
To any exchanges (if agreed) the buyer will be responsible for the shipping of the items.