-Washable by hand , in cool water , and lie flat to dry , will keep your special Peter Pan Collar beautiful for many seasons to come ! -- As all monitors are different, colours may vary slightly to what you see on your screen.
I will only ship to the address on your ETSY order, not Paypal.
♥ My items are shipped from China via Airmail , worldwide shipping All orders would be shipped within 3~4 business days. And it would take 18 days~30days for delivery. (more 1month: Brazil) with tracking number.For some countries like South America or Middle East or Brazil it might take up to 1-2 months. There is no shipping on weekends. Orders received on Friday will be shipped on following Monday. At the end of year or during holiday season, deliveries may take longer, PLEASE DO NOT BUY IF YOU'RE IN HURRY, thank you for the understanding!
I will email or convo your package tracking number to you within 48 hours after shipment. .
♥ 2 kinds of shipping methods :
1. RA( Registerd Airmail) - basic shipping option in my shop. By this service you will be able to track your packages online and can be guaranteed of a safe delivery. http://track-chinapost.com/startairmail.php
2 .EMS(Express Mail Service) EMS which is the quickest but the most expensive one. By this service you will be able to track your packages online. For more detailed information please check their website. http://track-chinapost.com/startems.php Please let me know with your any other requirements.
If you did not received your items more than 30 days after shipping date, please let me know as soon as possible so I can help you to track.
.Refunds and Exchanges ♥I accepts refunds as long as they are returned be within 7 days with no damage on the item. Please, remember shipping cost is on your responsibility.
Additional Policies and FAQs ♥ Please do not file a Paypal Dispute without letting us know of any problem beforehand. This action can have a very negative effect on the transactions. Please be aware all the time that I am happy if you are happy with your purchase and if you have a problem I will be doing my best to help you.
I can only accept Paypal currently.Payment must be made immediately after order is placed.
Returns & exchanges
Very Important : I will convo you your tracking number and tracking site within48 hours after shipping.
Please help me by checking with your local post offices within 30 days to see if they have your package. You can let me know too if you did not received it by the 30th day after shipping notification
I DO NOT refund if the following situation occurs
- Buyer did not pick up package from postal office and the package was send back to me. This case I have to pay for the shipping when the package is return . I will only refund the item price but not the shipping . Please kindly make sure you help to prevent this by tracking your packages .
- Buyer's remorse are not accepted . I encourage my buyers to convo me and ask me as many questions as they wish about my products.
- Buyer's address was given wrongly on the Etsy order form. I will only refund the item price but not the shipping . Please kindly check your address before submitting your order.
I DO refund the full amount if the following situation occurs
- I had written the address wrongly. - The item is damaged or grossly misrepresented. - If buyer did not get their packages by the very latest 35 days which then I would considered the package is lost in transit.
If there is any problem, please let me know before leaving any feedback. I always always take any complaints very seriously and will go all out to rectify any problem as best as I can.
For more information, please do not hesitate to convo me. I would be more than happy to provide you with additional photos or descriptions. :)
Due to differing monitor types, the item may differ from the colors they appear to be on your screen.