I wrap each item very carefully! I use USPS first class primarily. I am willing to ship internationally, but have now had problems with the Italian postal service and no longer ship to Italy. Any orders that I receive from Italy will be cancelled and your money refunded.
I use Etsy Direct Check Out and Paypal and can only ship to confirmed addresses. I usually ship within 1 business day, although occasionally I may not be able to get your package to the PO for 2 business delays. Please note that orders that come in late on Friday will probably not go out till Monday due to our post office here.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I can't take responsibility for what happens after your item leaves my hands, but I promise to wrap and package carefully. It always annoys me to receive an envelope and find loose beads or earrings inside. If you think I didn't describe the item accurately, please convo me and I'll try to make it right. Sorry, no refunds.
Often I have more or know where I can find more, so if there is something you need, please let me know. And I have a lot of stock not yet listed, so if you are looking for something in particular and don't see it, feel free to ask. I appreciate your visiting my store! Thank you.