ITEMS MAY TAKE UP TO TWO TO THREE WEEKS TO GET SHIPPED...I TRY TO SHIP WITHIN ONE AND HALF WEEK. BUT LIFE HAPPENS AND I CAN'T GET TO THE POST OFFICE. IF YOU NEED ITEMS BEFORE PLEASE CONVO ME TO PLACE A RUSH JOB.
SHIPPING CHARGES INCLUDE THE COST OF SHIPPING, BOX, LABELS, BUBBLE WRAP, TAPE, ETC, ETC. ALSO INCLUDES GAS FOR THE TRIP TO POST OFFICE. SO PLEASE DO NOT THINK THAT I AM MAKING OUT ON THE SHIPPING CHARGES. THANK YOU
I ACCEPT PAYPAL, MONEY ORDERS Etsy Gift Cards and credit cards and checks.
Returns & exchanges
IF YOU ARE NOT HAPPY WITH AN ITEM PLEASE CONTACT ME...WE WILL WORK IT OUT...ONLY THE GLASS BALLS A INSURED..Refunds do not include shipping, just the money spent on item will be returned.
IF YOU HAVE AN IDEAL OR SPECIAL ORDER PLEASE CONTACT ME...
** PLEASE READ: Each one of my centerpieces is machine cut, then painstakingly put back together, by hand, to create these beautiful characters. These are NOT printed! It's very time consuming, and I do take my time to ensure perfection. Sometimes, my ship time takes a little longer, due to the process used to make these beauties! Thank you in advance for your patience, and understanding.