I hand painted Knit Picks "Bare" Superwash, Bulky Weight Merino Wool with Jacquard Acid Dyes in "Russet" & "Salmon". Each skein is 137 yards-100 grams. You may machine wash in cold water & tumble dry on low.
My dyed items are cooked until the dye is exhausted and then rinsed well. I always rinse my natural fibers in Eucalan. Eucalan’s Lavender No Rinse Delicate Wash is scented using essential oil of lavender. Known for its natural moth and flea inhibiting and antiseptic properties, this is a great wash for all of your fibers. The lanolin enriched formula helps to naturally condition fibers and keep static away.
Due to the nature of hand painted fiber/yarn there may be some variation from one skein to another though I do strive to be as repeatable as possible.
If you would like your skein wound into a center pull or gift wrapped, please include it in your note at checkout and I will be happy to do so.
I ship worldwide from Lucerne Valley, CA. Items will be shipped within 2 business days after receipt of payment. Special orders may take a little longer.
For domestic orders I ship via USPS First-Class Mail. International orders will be shipped USPS First Class Mail International. Please note that First Class International deliveries generally take between 7-21 business days; however the USPS does not guarantee delivery dates or times. The worst case scenario is your package will know a delay due to customs and can take over a month to receive. If there are any customs fees, these are the responsibility of the buyer and will not be refunded.
If you would like to expedite shipping please send me an Etsy Convo and I will adjust your order.
SHIPPING INSURANCE Insurance policies for Domestic Orders only. (all prices listed are in $USD) - Orders over $25.00 will automatically have shipping insurance included at no extra charge. - Orders under $25.00 can have shipping insurance added for $1.50. Please contact me prior to your order if you wish to purchase shipping insurance so that I may prepare an invoice for you.
ADDRESS I ship to your address listed on your Etsy account. Upon checkout, please make sure that your address listed on Etsy matches your address listed on your payment source to prevent shipping delays.
If your purchase is a gift and you wish the item shipped directly to whomever is receiving the gift, please let me know through an Etsy Convo and I will be happy to make that happen.
I accept payments through PayPal, Visa, MasterCard, American Express and Discover as well as Money Orders and personal checks. All purchases made by checks will be held for a period of 8 business days. This time is given to insure the payment clears.
Once your order has been received by me, I will send an email message to you via an Etsy conversation and/or your email. I will also notify you once the order has been shipped.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customer satisfaction is my top priority. If you encounter a problem, please do not hesitate to let me know and I will work with you to find resolve. Refunds, less shipping, are available if the item is returned within 14 days of receiving your order. The item must be returned to me in the original packaging.
No refunds or credit will be given for custom made items.
If you have any questions, please send me a Convo through Etsy and I will respond in a timely manner. Thank you!