Standard Shipping *I use USPS First Class Shipping for standard shipping under 13oz. Usually items arrive within 3-5 days to most domestic destination. There is possible delay and it could take up to 2 weeks. First Class shipping is really great and arrive on time. However they are not guarantee shipping. You may want to order with express shipping to get guarantee delivery from post office.
Priority Shipping Priority Mail Flat Rate service offers 1 day, 2 day, or 3 day service to most domestic destinations. They are not guarantee shipping. But they come with free insurance in case of lost mail.
Express Shipping I recommend you to use express shipping if you really need them on time. This 1 or 2 day service includes tracking, proof of delivery, and insurance up to $100 with a money-back guarantee. 1 day or 2 day is determined by the zip code.
Handling Time Ready to ship items All supplies or ready to ship items are ship within 1-3 business days.
Custom Order Customer Orders are made in the order I receive. Current turn around is 1 week.
Rush Order You can request rush order. Your order will be pushed in the first line when you order with rush order. Rush order fees for crochet item is $10.00 extra I will make them within 2 days and ship them to you.
Buyers can now pay in two ways. 1) Directly from credit card 2) Paypal Make sure you make payment within 4 days after you purchase. I have the right to cancel the transaction and relist the item.
Returns All sales are final. No return
Returns & exchanges
I provide fast and reliable customer service. I DO NOT ACCEPT RETURN but if there is error on my part, I will be happy to work with you. Be sure to read description and sizing for the item before you purchase. Feel free to contact me if you have questions.
Mobile users I notice mobile users cannot see options to choose shipping method or choice of color or size on product. Please let me know so I can create custom listing for you.
Policy for Lost item I will refund back if your mail got lost but please wait for the time frame below. If you receive mail after my refund, I would require you to refuse mail and send back to me. All my mails are shipped with tracking number in a timely manner and pack well according to usps standard guide lines. These are time frame for domestic mail Even though USPS gives approximate delivery date they are not guarantee.(except USPS Express mail) There are cases of delay mail especially holiday season. So please at least give these time frame for mail to arrive.
USPS First Class Mail - Please give at least 2 weeks business days before it is considered lost
USPS Priority Mail - Please give at least 10 business days for the item to arrive