*** Please make sure your Etsy shipping address is the same as your PayPal address. Otherwise, please send Convo.
We will ship your package ASAP Monday through Friday. Items are typically shipped within1-2 week of receiving cleared payment. Orders ship via LatvijasPasts mail and can take several weeks to arrive. (European Union - 1 week) It may take longer, especially for international customers if customs holds packages.
*Shipping to USA* By experience shipping to USA lasts approx.15-18 days. By first (3-8 days) ALL orders will come to New York Post sort office. And then will travelling within the country. All orders are well trackable in USPS.com
PLEASE NOTE! Orders are not considered "Lost" in transit until the following amount of time has passed: Domestic (Latvia): 14 days past shipping date European Union: 21 days past shipping date International: 45 days past shipping date
One more thing if you didn't received your item, check the tracking link, because sometimes could be your item are waiting in your post but you didn't got the notice.
I accept payment through PayPal only. It's a safe, simple and easy way to make payments online. Please, make the payment via PayPal at the time of purchase.
Returns & exchanges
We accept returns up to 14 days after purchase. We will refund the item purchase price minus Etsy and Paypal fees back to your Paypal account once we receive the return. You are responsible for the original shipping costs and return shipping fees. Any item returned must be in the same condition at time of shipment and shipped in the same packaging that was sent to you.
Please note, that real colors may differ from on-screen preview imagery due to wide variety if display types and calibration issues.
If it is determined that an error was made by EvelinJewelry shipping cost and all other payments/fees will be refunded as well.
Feel free to convo us, if you have any questions.
- FEEDBACK I would appreciate it if you leave a positive feedback. If you are not completely satisfied, please contact me before leaving any negative feedback. - WHOLESALE Wholesale orders are always welcome!If you are interest in, please contact me and I will do my best to give you competitive prices. - CUSTOM ORDERS I would be happy to make a custom order for you! If you see something in my shop and you 'd like to costumise it (colour changes,etc), just contact me. Allow me at least 3 days so as to create a unique piece for you.