Orders are shipped to the address registered with Etsy. Please make sure your shipping information is accurate and up to date.
We strive for next day shipping, but we do not ship on Saturdays, Sundays, and holidays. It may sometimes take a bit longer when we have unusually large volume of orders. Thank you for your patience!
When your order is shipped, we will send a convo.
We ship regular airmail via Canada Post excluding weekends and holidays. Regular airmail from Canada DOES NOT include tracking. If you require tracking please let us know and we will quote the fee.
We are located in Canada and estimated shipping time is as follows (and sometimes longer):
Within Canada: 2 – 10 business days To US: 2 to 3 weeks International: 3 to 6 weeks
Your package could be delayed for various reasons beyond our control once it is shipped (customs, inclement weather, holidays etc).
Express shipping is available, please contact us for cost.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
We accept payments through PayPal and Direct Check Out!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We'll happily accept returns for a refund if the item is not as described as long as the item is returned in original condition. Refunds will be issued upon receipt of returned item. Shipping fees are not refundable and return shipping fee is responsibility of the buyer.
All of the items in our shop are intended for adult use only. We do not recommend that any of our items be used by children or for children's jewellery.