I ship USPS with a tracking number included. All of the blankets and quilts are insured. If you would like any other item to be insured or expedited please contact me and I will be glad to set it up :) International Customers are responsible for any customs and fees due at the time of receipt.
Because I love to get your purchase out quickly, once a custom order has been placed you have 6 hours to cancel that order for a full refund on that item.
Returns & exchanges
I want you to be pleased with your purchases from my shop. I will refund or replace any product that is made by me or supplies purchased from me due to flaws in the workmanship. Anything that is returned must be unused. Please note... some supplies may be sold out, if this occurs I will do my best to match the replaced item. All custom orders will be replaced due to irregularity in the workmanship. However, Please mark the lettering in the "notes to seller" exactly as you would like them to appear on your personalized item.
**Please, Please note: Any lettering added to an item will be added in the same manner you have requested in your "Notes to Seller" upon checkout. This means- check spelling, uppercase if you would like a capital letter, and add any dashes or symbols you would like.
Contact me if you have ANY questions or concerns! I look forward to hearing from you :)