I ship orders within 7 business days, a lot of times sooner.
The shipping method is first class mail, which usually takes 3-5 business days (after the order ships) in the US and about 1 week for Canada. Most orders ship within 2-5 days, but can take up to 7 business days. If you need an order quickly feel free to add a note when you place the order and I will try my best to accommodate your request. I can not guarantee that the item will be delivered unless we agree to it prior to ordering. Orders will deliver within 14 business days at most.
International shipping can take anywhere from 1-2 weeks from the ship date using first class mail. PLEASE NOTE: NO SHIPPING TO BRAZIL, TURKEY, or ITALY.
There is NO tracking with first class mail. In my experience, first class mail works very reliably. I choose to keep my shipping rate very low. There is no tracking number or confirmation number, resulting in a lower cost to the buyer.
If you have any questions, please message me!
Payments must be made directly after purchase on Etsy. Taxes will be applied to orders in Virginia. Payment must be made through Paypal or Etsy.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Merchandise purchased from Diament Jewelry may not be returned or exchanged unless merchandise is defective or wrong item is shipped. Refunds are not issued except in the case of defective merchandise we are unable to replace. All returns on damaged products must be made within 30 days from purchase date. All sales are final. There are NO cancellations permitted.
If a return is approved (only when merchandise is defective or wrong item is shipped), you must return the order before receiving the refund.