Replacement lights for our paper pyramid light garlands. Remember to select which length you're replacing.
Long: 22 ft, 100 lanterns
Medium: 11 ft, 50 lanterns
Short: 8 ft, 20 lanterns
These lights are intended as replacements for our paper pyramid garlands only. Chances are, you won't need them, but please only purchase them if you have purchased lanterns from us in the past and need to replace the lights. It is not our intention to sell plain fairy lights on their own.
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Shipping & policies
Everything in our shop is made to order, which means that you're getting something made just for you, with a boatload of love and good vibes tucked inside.
Lanterns usually ship in about a week.
If an issue arises with your order, we will let you know promptly. All domestic packages are shipped through USPS and include a tracking number, delivery confirmation, and $50 towards insurance.
International orders will also be sent through USPS, but do not have delivery confirmation/tracking, and may take longer than two weeks, depending on your location.
Once we pass off the order to USPS, it's in their hands and we are not responsible for any loss or damage that occurs during shipping. That being said, if you have any issues with the delivery of your order, please let us know - we'll help you out as much as we can.
Paypal or credit card.
Returns & exchanges
If you need to cancel an order, you can do so within 48 hours of purchase. Any time after that will be dealt with on a case by case basis.
We try to present our work in the most accurate way possible. Please read the listing carefully before you make your purchase. With our lights, each strand is custom made, so while the colors will be the same as the listing photos, the detailing will be unique to your strand. Additionally, remember that colors will look different at different times of day, when lit/not lit, etc. Since each piece is made to order, we do not offer refunds or exchanges unless your item is in some way defective.
If you have any specific questions concerning refunds/returns, contact us. Every situation is different and we want to honor that.
*Can the lanterns be hung outside?
Sure, but since they're made of paper, you'll want to bring them in when it rains more than a drizzle or snows. Leaving them outside will significantly shorten their lifespan depending on your climate. But if you live in Arizona or Tunisia, leave 'em out!
*Are your lanterns safe?
Of course! We would never sell you anything that posed even the smallest bit of danger. The lights we use have been fire-tested for use on Christmas trees (aka dead, dry wood), and we went through a lengthy product testing phase as we developed these lanterns. They can be left on 24-7 if you feel so inclined. That being said, please practice common sense when you use our lanterns. Don't plug them into shotty electrical outlets, don't hang them near open flames, don't use the extendable plugs to plug in high-voltage electrical items, etc.
*How long do they last?
That depends on how long you choose to plug them in. As mentioned above, it is perfectly safe to leave them plugged in all day, every day, but doing so will reduce the lifespan of your lights. If you have them on for a few hours each day, and turn them off when you go to bed, they can last for years. And, if they do die, you've got options (see next Q)
*What happens if my lights burn out?
If your lights breathe their last breath and go out for good, we are happy to sell you a replacement. You can then pop the lanterns off of the dead strand and put them on the new strand. If your lights die, please send us a message - oftentimes replacing a fuse will make them work again, and we can walk you through that process.
*I live in Europe/Africa/Asia. Can I plug your lanterns straight into the wall?
NOPE. NOOOOPE. Please read below:
IMPORTANT - INTERNATIONAL CUSTOMERS PURCHASING LIGHTING:
As mentioned in each listing, our lighting is made for the outlets/electrical systems used throughout most of the Western Hemisphere. If you aren't in this region, you will likely need an adapter and/or convertor to plug them in. You may need one or the other, or both, depending on the electrical system in use in your country. If you are in Europe, Asia, or Australia, chances are you will need a device that converts current as well as adapts the plug, as the voltage used in these regions is higher than the voltage used in North America. There are lots of power converters that do both, so look for those. For more info on the different electrical systems used around the world, please visit this link: http://wikitravel.org/en/Electrical_systems
This information is provided here, in every listing, and in the email you receive when you place an order. If you have any questions regarding plugs, adapters, transformers/converters, voltage, etc, please message us and we'll help you out. We cannot offer returns or exchanges based on misunderstandings about electrical systems/plugs, because we provide this info to you like 5 million times, so please make sure you follow these instructions.
Several of our items are made from recycled or repurposed materials, are hand painted or drawn. Everything is hand-assembled. Because of this, there are differences in appearance between listing and reality. These differences are small enough to go unnoticed, but please take this into consideration when purchasing anyway. We like to think of it as a bonus/surprise, and invite you to do the same.
Everything can be customized and altered to your liking. If you have any modifications in mind, please message us! We'll do our best to make it happen.
For wholesale inquiries, please email us at society.national.industry [!at] gmail.com or check us out on Etsy Wholesale.