Shipping is free, worldwide, for all of the musical lockets in the shop. I ship by USPS Priority Mail within the USA, which includes tracking.
All items are mailed to you from my home studio in New York by the United States Postal Service.
Your jewellery will be packed beautifully in an environmentally friendly gift box.
You can use a credit card here and I accept payment by PayPal, too.
Work starts as soon as you make your order; if you need to cancel your order before shipment for any reason, please let me know as soon as you can.
Returns & exchanges
Please note that return postage is at your (the customer’s) expense. Please email me to let me know you are going to ship the items back as soon as possible after receipt. All goods must be returned to me in the same manner as it was originally shipped (i.e. boxed so as not to crush the jewellery)
I highly recommend using a signed for/traceable service as I can not be held accountable if your item is lost in the post on its journey back to me.
If something is wrong with the item itself please let me know immediately so that we can take care of it.
I absolutely love music boxes. If you're a collector and feel like chatting, drop me a line!