Mat has sticky surface to keep your projects in place while cutting. You will need a mat to cut smaller pieces of vinyl and is required for cutting paper.
PROCESSING TIME: This order will be processed in 1-3 business days after your payment has cleared.
SHIPPING: Shipping rates are for the continental US only.
SALES TAX: All South Carolina residents will be charged 6% sales tax.
RETURNS: Returns accepted within 5 days for product returned in its original condition. No refund for shipping is given. Return postage will be the buyer's responsibility and a $3 handling/restocking fee will be deducted from your credit.
If you have any questions please do not hesitate to email me. I try my best to answer all emails within 24 hours. Thank you.
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Shipping & policies
IMPORTANT SHIPPING NOTICE - We are now using Etsy's "calculated shipping" program on many of our listings. This method is designed to calculate the exact shipping cost to your particular zip code. We have found that it works great until you order more than one item. It obviously can't comprehend that most times we can ship in the same box so it charges for a separate box for each item. We will refund all excess shipping charged due to ordering multiple listings. If you know that you are going to order multiple items, I will be glad to set up a custom listing for you with the correct shipping so that you don't overpay and then get a refund. Just shoot me an email. Please bear with us until we decide which shipping method is going to work better for the majority of our orders. Thank you!!
WE NOW OFFER QUICKER SHIPPING: We are now able to offer next day shipping on most "non-personalized" items. If you order Monday - Thursday by 2:00 pm in most cases your order will be shipped the next day! This includes all blank acrylic cups, vinyl, transfer paper, chalk paper, vinyl supplies & tools. We are also shipping our custom orders quicker than we ever have. Need something is a hurry? Send us a message and we will let you know if we can meet your deadline.
All orders are shipped USPS with shipping confirmation. I am currently accepting orders from the 48 continental states.
We accept all major credit cards and PayPal.
Returns & exchanges
No refunds for custom orders. Please read the information with each listing so that you understand my refund policy for that item. I have made every effort to give a detailed description in my listings but if you feel that my product is not satisfactory please convo me and we can discuss a resolution.
IMPORTANT - PLEASE READ: After you place your order.... please check your email the next day. If we have any questions about your order, we will contact you by email. I can't tell you the number of times an order has not been processed for days because we needed some clarification from the buyer.
Many items can be slightly changed without a custom fee. If you don't see exactly what you are looking for, please ask.