Most items shipped within 1-2 business days. Some items are on a longer turnaround schedule - please see item description for exact turnaround time.
Shipping deadlines for holidays such as Mother's Day, Father's Day, and Christmas will be posted in my shop announcements and on listings. Orders placed by these dates will be shipped in time to arrive based on USPS estimates, however I cannot guarantee delivery due to the unpredictability of USPS during rush times. Shipping deadlines apply only to orders shipped to the U.S. Due to international shipping and customs, I cannot guarantee delivery to other countries at this time.
Expedited processing and shipping can be accommodated for an additional cost.
I accept PayPal, direct checkout, and Etsy gift cards. Please feel free to send me a convo at any time if you have questions or concerns with your order or with any item listed for sale.
Payment must be processed before items will be created or ship. If you need to cancel an item, it must be done within 12 hours of purchase, preferably ASAP if you are purchasing personalized items. If a personalized item has been already created after this 12 hour window, you are responsible for payment of the item.
Returns & exchanges
If you are unhappy with your item for any reason, please convo me to resolve the issue. I do offer corrections/replacements for damaged items, misspellings, etc., within reason. If you are returning a non-personalized item, the item must be in original condition and shipped back to me before a refund will be given. Upon receipt of the item, a full refund minus shipping will be given within 2 business days.
Items that are personalized are non-refundable as they are hand-crafted specifically for you, but I will do everything I can to fix the issue, so please convo me in this case. I can provide an exchange, store credit, or rectify the problem in the case of errors on my part. In the case of a customer error, I will fix the problem at the cost of half of the item's original price plus shipping.
Please remember that because each hand-stamped metal piece is hand-stamped by me, there could be slight variations in the spacing and placement of each letter stamp. These are not flaws, but simply a unique feature of hand-stamped jewelry.
I welcome custom orders and wholesale orders!
I also own secondary Etsy shops - KC Craft Supply for crafting supplies, KC Sign Design for wood signs and digital printables, and SunflowerChicKC for apparel and gifts.