Most orders will be shipped using Priority Mail through the United States Postal Service unless you request otherwise. In the event you choose another method of shipping, the listed shipping charges will not apply and you will be responsible to pay any additional charges.
Insurance can be added to your order for an additional cost. Please convo me for prices.
Shippng charges may be reduced based on your location or for multiple orders; the difference is always refunded.
A tracking number will be given to you so that you may track your order.
All orders need to be paid for within 24 hours of placing the order. Order will not ship until payment is made. Please allow 3 to 4 DAYS to ship pre-made candy bouquets and 3 to 4 WEEKS to prepare and ship party favors and custom orders. Please order party favors and/or custom orders 3 to 4 weeks before you need them. Every effort will be made to have your candy to you sooner if needed.
If you decide you no longer want your order, it must be cancelled within 24 hours of your payment or no refund will be given as your order will have been prepared for you.
Refunds will not be given once an order has been shipped.
Returns & exchanges
No items will be refunded or exchanged once the order has been shipped. Once an item is shipped, Tralee's Treats is not responsible for any damaged items. However, if your order does arrive damaged, please notify me within 24 hours of recieving your order so that we may try to rectify the situation. Photographs of the damage will be required.
As stated above cancelllations must be made within 24 hours of payment. There will be no refund after the 24 hours.
Holiday orders or orders around the holidays may require additional time to prepare and ship.
The candy I use to make my treats is Wilton Candy Melts. Per the candy packaging, the candy is MADE ON EQUIPMENT THAT ALSO PROCESSES PEANUTS.