Your order consists of DIGITAL DOWNLOAD FILES. Proceed to "View your files" and click on the link (with the format relevant for your embroidery machine) to download your file(s).
Please only click on the link which contains the file format for your machine. Etsy offers space for only 5 download files and I offer 9 different format types. Rather than bundle them all together and overload you with 8 other formats you don't require, I have grouped the formats as follows: - PES and XXX - HUS and JEF - VIP and VP3 - DST and EXP Please delete the files you do not require for your embroidery machine. eg. If your machine uses .jef format, go ahead and delete the files ending in .hus
I accept Paypal as the fast and secure way to check out. Did you know that you don't need to have a Paypal account to use it!
Returns & exchanges
Due to the nature of electronic data, I hope you can understand why refunds cannot be given.