I go by address given on Pay Pal or Direct Check Out at check out. I am not responsible for wrong addresses or addresses you forget to change. please check to be sure, thank you. I will ship asap or within 1 to 3 days business days. I use either First class or Priority mail upgrade optional. Your choice.
There is confirmation on all items. I will self insure on select items(Usually over $20.00). I can't guarantee a delivery date. All shipping includes shipping and handling on domestic USA only.
I gladly welcome Pay Pal and Direct check out, gift cards. I also accept credit/debit card payments,via pay pal without having a pay pal account. I go by address given on Pay Pal or Direct Check out at check out. I reserve the right to cancel a transaction if there has been no communication or payment from the buyer within 5 business days of sales.
If you should have any questions of concern please feel free to email or convo me. Thank you.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I guarantee 100% full refund or replacement of item (at my discretion)depending on circumstances. My items are usually one of a kind so it is hard to replace exact item. Please contact me with any issues. Return within 14 days of receiving in original condition or normal wear.or I may ask you to simply send photo.) I will do my best to work with you.
Buyers are responsible for return postage to me.
* Please do not alter or try to fix item, I can't refund if you try to alter. I have to wait until item is returned before I can refund, Case by case senerio. Just contact me, I will work with you.
Damaged: please take a photo of both the package as it arrives and the contents. If insured I will need proof for the insurance. Save wrappings/ Usually it is stamped if opened on delivery, they post office may want proof of this. Thanks.
My designs are usually one of a kind and can not be to duplicated or do special request that require changes. All Cords are custom made and I can usuallydo to your requirements if requested. Care for Cords: For best results and longevity it is recommended to wash in lukewarm water and lay flat to dry. Not recommended for Swimming. My items are for adult only not for children ages 14 and under. Lead Safe and in compliance with the law.
If there is something you are looking for or a certain color you may convo me as it is impossible to put all my items on Etsy. Our home is *smoke free Pet free* Clean enviroment.