Your files will be available to download once payment is confirmed. Here's how.
PayPal is our preferred method of payment. You can pay with a credit card via PayPal even if you do not have a PayPal account. Please pay for your design within 24 hours of your order.
Returns & exchanges
Due to the digital nature of our designs, we do not offer refunds. If you find a problem with one of our designs, please contact us via Etsy convo.
Our items are machine embroidery files that require you to own your own embroidery machine and software in order to use them. These designs are not patches, and have to be sewn with an embroidery machine. Additional software may be required in order to manipulate the design or load it onto your embroidery machine. If any alterations have been made to the design, Birds' Nest Design is not responsible for any failure in the sewing process.