All the sold orders are carefully packed and posted by registered airmail to the provided address via Hong Kong Post. Email notification will send upon shipment made. Tracking number will be provided upon request. Please do not hesitate to contact me if you have any queries before your purchase. Any subsequent request, please convo me to request!
As all the shipment are international, please allow shipment days of 12-20 business days. Shipment may be longer during some holiday season e.g. Christmas
If need urgently....let me know, we provide express shipping with extra costs for some products.
Payment once made, no cancellation. Please contact me for any queries before your purchase.
Returns & exchanges
Refund and replacement is possible under the circumstances such as damage. Please note that I must not responsible for wrong address. Therefore please double check your address before any order.
As a general rule, please please please please let me know by convo/email me for any problems, damages, loss in transit, questions so that we can come up with a solution! I will reponsible to you very quickly! Promise!
Please convo me for all your enquires, questions, problems etc. I will response to you very quickly.