Items are shipped USPS within 48 hours of payment received. We provide a tracking number for each shipment. Items that sell for over $250 will be sent with a signature required on delivery.
All payments must be made through Etsy''s site. Payments are due upon purchase. If ordering a custom made item, payment will be required before production of said item will begin.
Returns & exchanges
You must notify us if you have any issues with your purchase immediately. All products are as pictured. Typically NO REFUNDS will be issued, but your satisfaction is our top priority, so please feel free to message us and we will work with you to correct any discrepancies!
Lost Package: All Items are shipped USPS with a tracking number to confirm delivery. Once your item has left our shop (given to USPS) we are no longer responsible for said item. If you do not receive your package, please contact USPS. Feel free to contact us as well as we may be able to help in providing info to USPS to find your package.
Damaged Products: If your item is Damaged, please contact our shop immediately. We are very careful to package all items to avoid damage in shipping!
Our customers are our top priority! We pride ourselves on being customer service driven and specialize in communicating. All Esty Convos will be answered within 24 hours! Want a special/ custom order? No problem! Simply message us!